SUPPORT

SHIPPING & PAYMENT INFORMATION

• When will my order ship?
• How long will my order ship to my address?
• International Taxes & Duties: What You Need to Know

ORDER INFORMATION & CONCERS

• Can I cancel or make changes to my order?
• Can I change my shipping address?
• How can I track my order?
• I did not receive a confirmation or shipping confirmation. What can I do?
• My tracking code is not working. What should I do?
• Package Not Received: What to Do?

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RETURNS & REFUNDS

• Can I get a refund and return my order?
• I received a wrong product. What can I do?
• I got a refund confirmation, but the refund did not arrive yet. What is going on?

ON SLICE GUARANTEES

• ON SLICE Care Guarantee
• ON SLICE Match Guarantee

OTHER QUESTIONS

• Is there a warranty?
• Do you offer prescription lenses?
• Can I customize the sunglasses?
• How do I become an ON SLICE reseller?

CONTACT US

• Any Questions? Contact Us Today!