What should I do if my package is marked as delivered but I haven't received it?
If your package is marked as delivered but you haven't received it, here are some steps you can take:
- Check around your property and with neighbors or building staff to see if the package was delivered to the wrong location.
- Contact the shipping carrier to inquire about the package and file a missing package claim if necessary.
- Reach out to our customer support team for further assistance.